Help Center/BlackBerry FAQ

Voicemails aren't showing up in my BlackBerry!

James
posted this on Jan 26 04:33 pm

Why?

The BlackBerry App checks our servers periodically to see if there's a new voicemail.  This setting may have been disabled or set to a very large value.

Fix!

  • In the YouMail App, hit Menu > Settings > Alerts > Check Messages every > Then change it to a value you want (like every 5 minutes) 
  • Force the App to manually check our servers by pressing Menu > Check Messages
 
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