James
posted this on January 07, 2011 03:45 pm
Do you still have old voicemail in the carrier inbox?
Is the voicemail light (look like O_O) notification constantly on, even though you're now on YouMail?
To check from your old voicemail, simply dial your old voicemail provider's phone number from your cell phone and you will be connected to your old voicemail system.
If you do not know your old voicemail's number, please locate your cell phone provider below and follow the instructions. (Don't forget to Reactivate your connection to YouMail!)
If you're looking for how to get your voicemails stored in the carrier inbox to YouMail, see here:
http://support.youmail.com/entries/384579-old-voicemail-in-carrier-inbox-transfer-to-youmail