Our office hours are:
- 5:00 AM to 5:00 PM PST, Monday through Friday
- 8:00 AM to 4:00 PM PST Saturdays and Sundays (email support only)
The support channels are available during these hours are dependent on the plan to which you are subscribed and are accessed from the Help icon you see (bottom right corner) when you sign into your account at youmail.com > Sign In
- Professional subscribers - Highest priority level. Chat, email, and phone support
- Plus subscribers - Priority email and chat
- Free subscribers - Self-service access to our answer bot and articles in our Help Center