Enabling Smart Blocking

YouMail Smart Blocking helps you focus on the calls that really matter by automatically identifying who may be a spam caller based on their call activity and community reports about that phone number.

There are several ways for you to block a caller in YouMail, and you can follow the same instructions to unblock your caller.

Smart Blocking from a smartphone:

1. Android - learn how to block callers from your phone by following this link
2. iPhone - you can block callers by following this link

Smart Blocking a contact from the contacts tab:

1. Click on the Contacts tab
2. Locate the contact who you would want to enable Smart Blocking on
3. Click on Enable Blocking

You can block whole area codes using YouMail's Wildcard feature. For more information, please check out our Wildcard article here on the Help Center.

Smart Blocking a caller from the Inbox tab:

1. Click on the Inbox tab
2. Select the call from your Inbox or from any of the folders that you would want to enable Smart Blocking on
3. Click on the "More..." drop-down
4. Click on the 'Block Caller' link
5. Enter the name of the caller you wish to enable Smart Blocking on
6. Click the “Block” button

Smart Blocking all callers not in your contacts:

1. Go to your the Contacts page
2. Select the Default Contact
3. Click the “Enable Blocking” button

You can unblock all callers not in your contacts by switching the Default Contact back to a normal greeting.