YouMail utilizes a carrier feature called Conditional Call Forwarding (CCF) to connect your missed calls to our system. To activate YouMail on Cricket Wireless dial **004* followed by your YouMail deposit number* and # symbol.
For example, if your YouMail deposit number is 555-555-5555, the activation number you would be required to dial and call is: **004*555-555-5555#
Be sure to include all of the asterisks * and pound signs #.
After dialing the activation code with your YouMail deposit number, press "SEND". Then wait for a confirmation tone or message. You can then give yourself a test call to see if YouMail picks up. If activation was successful, all of your missed calls will be sent to YouMail.
If you are still having trouble, please check if your phone information is correct by visiting your account information here.
*Note that you can access your deposit number by contacting support@youmail.com .