Why Does It Say “Transcription not available" In My Email?

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4 comments

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    Tubba98d

    Why is a blocked number --**** still leaving messages. This number that is supposed to be blocked?

  • Avatar
    Carissa Danao

    @Tubba98d If you want YouMail to block a caller, you have to add this phone number to your Blocked Caller's list. Please follow this link for instructions: https://support.youmail.com/hc/en-us/articles/203501553

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    Della Gallegos Haynes
    I keep sending you mail a voicemail from my Verizon voicemail and you mail is not receiving any of them,am I doing it wrong or how can I do this right?
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    Carissa Danao
    @Della Are you trying to import your old Verizon messages into your YouMail inbox? You can use the Drop Box feature for that. Follow this link for instructions: https://support.youmail.com/hc/en-us/articles/200479198-Using-YouMail-Drop-Box

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