How to Cancel Your YouMail Account & Return to Your Carrier Voicemail

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44 comments

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    ted russ

    *73 is not working for me!!!...i get "welcome to verizon wireless, your feature update could not be completed."

    help! need my voice mail to stop forwarding

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    Carissa Danao

    @Danielle I apologize for the trouble you are experiencing. I just sent you an email to help troubleshoot your issue.

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    Persaudamanda928

    I have boost and the you mail app blocked all my unknown callers and saying my number is not in service please help me return to my carrier voicemail please I have kids in school and if something happens I will not receive a call please help me change this boost said they can't fix it I need tocontact you mail please help me please I don't have a boost code

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    Jose

    @Bonnie Bowes Keep an eye out for an email from our support team, the'll contact you shortly!

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    Carissa Danao

    @Anthony Vernucci Voicemail transcriptions is a paid feature. I would be glad to assist you with getting connected. Look out for our email.

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    Carissa Danao

    @Gwatkins If the codes don't work on your phone, please contact your carrier and ask them to reset call forwarding. This will disconnect you from YouMail.

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    Jose

    @StephanieHubbard Keep an eye out for a reply to your ticket from a member of our support team!

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    Jose

    @Mcintosh Jeff I'll have a member of our support team reach out to you momentarily so that we can get that resolved for you!

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    Carissa Danao

    @Tracee If your phone is not accepting the deactivation code, please contact your carrier and ask them to reset call forwarding on your phone.

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    Joanie Jaeger

    THANK YOU!!!!

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    Carissa Danao

    @Persaudamanda928 Boost Mobile does not support Call Forwarding and it looks like your calls are not even being directed to YouMail. We do not provide codes for Boost Mobile because they do not have any since they don't have the call forwarding feature to allow YouMail to work on your phone. Please ask Boost Mobile for help on your issue. We are not controlling your calls.

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    Carissa Danao

    @ted since this is a public page I will not be able to post your information here, but it looks like you have been corresponding with Rob. Just reply to that email from him if you are still receiving issues.

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    Ana S.

    I cannot believe this, not only did you gain access to my personal.information (in a manner that I would guess was....not exactly legal) & use it fraudulently to enroll me in a service I've never heard of, but then you go the extra mile and make it virtually impossible to 1) deactivate this account, 2) reach a c/s rep from your company in order to get assistance by phone or online, and. lastly, you provide riddles wrapped in enigmas when someone asks you, straight out, how to deactivate the fraudulently established account. I have been around and around, and am also missing the secret that unlocks the setting which will take my name & personal information out of this 'service'. I've never seen business conducted so poorly, bordering illegally, in such a blatant manner. I know that I will be telling everyone on my social media counts about your fabulous company, over & over again. Along with the BBB, and any other organization involved in monitoring Internet business conduct. I will probably consult my lawyer, who,happens to be family & a partner in one of the countries finest, and highest grossing class action suit firms. This is not only shady, it's a disgusting invasion of privacy, theft & misuse of personal information, fraudulent, and designed to be misleading every step of the way when the consumer figures out what's happening. The fact that you have worked so very hard to constantly trick the people you manage to steal information from, going as far as to be deliberately vague, if not straight dishonest, when the consumer wishes to deactivate the account you set up under fraudulent circumstances, from not having anyone available to speak to you when your 'c/s offices' are contacted, to making your website a never-ending nightmare; makes me believe that you are doing much, much worse than trying to fool a few people into paying for your services. This is just a ripple in the the pool of filth businesses like yours thrive in. You're disgusting human beings, preying on the general public with a pathetic scam. I hope you can sleep well now, because it'll be hard as hell to sleep when you're in prison for fraud, or identity theft, conducting illegal business online......or under false pretenses. You're time will come, Darlings, and karma will make you pay as much and as hard as your prison roomie will every night. I congratulate you on your incredibly useful, honest, and transparent business. I hope you enjoy the spoils before they get confiscated.

    Pending approval

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    Jennifer Kudlicki

    Why can't I delete this account? I've looked for settings clicked on it and deactivate/delete account doesn't show up. I tried using the codes to reset and still nothing.

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