How to Add or Change a Phone on YouMail.com

Changing your YouMail Phone Number

When you get a new phone or phone number, you will need to ensure to update your YouMail account as soon as possible. Please note that only paid YouMail subscribers (Professional and Plus subscribers) can add multiple lines; free subscribers can only replace their existing phone number.

Notes:

Once you update the phone number on the account you will be required to reactivate the service.

On the YouMail Website:

Once signed into the YouMail webpage here: My YouMail

On the left-hand panel, select the Phones tab

Under the number you would like to remove, select Remove*

*This could be a Main Line or an Extra Line (For Professional account holders)

Select Add Number**
From the dropdown, select Phone

** For Professional Users: if you'd like to add an Extra Line, click here for additional steps

Once the pop-up appears, enter your new number and phone model
Click Add

Activating New Number

Once the number has been updated on the account, you will be required to re-activate your service using the new number. This can be done on the same Phones tab. See below.

Under the new number, select the dropdown beside Edit
From the dropdown, choose Forward to YouMail

Adding an Extra Line (Professional Accounts)

From the drop-down select, Extra Line

Once the pop-up appears, you will be able to choose your preferred State and Area Code
Once a number is selected, hit Add Extra Line

Articles in this section

Changing your YouMail Phone Number

On the YouMail Website:

Activating New Number

Adding an Extra Line (Professional Accounts)

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