Voicemails Not Showing Up in My iPhone App?
If you're not seeing your most recent messages in the YouMail app on your iPhone, you can pull down the message list while viewing your inbox to force a re-sync with our servers.
If the forced re-sync did not pull the recent voicemails from our server, check to see if you are still receiving new voicemails in your inbox online. If new voicemails are not showing up in your inbox online as well as on your phone, then you are not properly set up to forward calls to YouMail. You will need to reactivate your call forwarding to YouMail. Follow these instructions to reconnect.
If your inbox online is still receiving calls and your phone is registered to your account, your phone is not communicating with our server properly. To correct this, uninstall and reinstall the application to clear the internal cache. Once you reinstall, the application will connect and pull your voicemail messages in.
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