Why Are Voicemails Not Showing Up in My Android App?

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17 comments

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    Anthony Foy

    My you mail is not working

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    Jose

    @AnthonyFoy Keep an eye out for an email from our support team so that we can assist you resolve any issues you may have!

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    Ch

    Please, I uninstalled the app and now my Verizon voicemail or any voicemail isn't working/picking up when I don't answer. Please help me! I'm losing business!!!

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    Carissa Danao

    @Ch When you uninstall the app, you also have to deactivate call forwarding. Our support team has contacted you regarding your issue. Please refer to that email.

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    Lilmaine007

    My u mail v/m is not working correctly...

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    Carissa Danao

    @Lilmaine007 Our support team will be sending you an email shortly. Please correspond with them about any issues you are experiencing with YouMail.

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    True Devil Dog

    I am not getting my voice mail messages on my account on my phone... Received a message calls were forwarded. I never forward my calls anywhere? Please help.

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    Carissa Danao

    @TrueDevilDog When you activate YouMail on your phone, you are forwarding your missed, unanswered, and busy calls to YouMail so we can act as your voicemail. I will be sending you an email about your inquiry shortly.

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    Countrycrawford

    Youmail not working and support team is not responding. Im not upgrading till the problem is fixed

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    Carissa Danao

    @Countrycrawford Our team has responded to two of your requests. Please respond to one of our members if you are still having experiencing issues.

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    Countrycrawford

    I have responded to one and the other i will try today when i get a chance thank you i willkeep u posted

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    Abhilash Reddy
    I cant access my youmail. The audio playback is noy wotking. No way to get to that voicemail now. Its extremely frustrating. Can someone help me here
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    Carissa Danao
    @Abhilash We sent you an email a few days ago. Please respond so we can troubleshoot your issue.
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    Kat M Dawson

    I'm not getting my voicemails an youmail is not connecting.

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    Carissa Danao

    @Kat Try uninstalling then reinstalling the app on your phone. If your callers are not hearing your YouMail greeting, then you might have to update your phone's call forwarding. Follow this link for instructions: http://ow.ly/OzHYQ

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    Joffrealfredo

    The voicemail from Youmail I have the account work perfectly; for my cellphone # I cannot have access to my voicemail from straightalk which is my provider. Every time someone call me or I call my cellphone, the greeting came out with the woman youmail voice, telling: I need to setup my voicemail.

    I already call straighttalk, they said they cannot fix it, because youmail blocked the access to my voicemail, the only way to get it fix it's closed the account with youmail.

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    Carissa Danao (Edited )

    @Joffrealfredo You will have to reactivate YouMail to play your YouMail greeting. Follow this link for instructions: http://ow.ly/OzHYQ

    YouMail did not block any of your voicemail settings. We took the place of StraightTalk's voicemail service, but if you want to deactivate YouMail at any time, your carrier can do this for you, if you ask them. We recommend not mentioning YouMail when asking your carrier for help because most carriers do not provide support for third party apps.

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