If you need to cancel an order for whatever reason, you can do so easily and quickly but please take note of a few things before moving forward:
- Canceling your plan will immediately remove all paid features from your account.
- This includes any Extra Line numbers, your expanded inbox capacity, and more.
- Canceled subscriptions are not prorated (view our refund policy here).
- If you cancel within the first 14 days of an order, you'll receive a full refund.
Follow the steps below to cancel your subscription:
1. Sign into your YouMail account from here
2. Click on Orders on the left hand side and click "View Order"
3. Click on the "Cancel This Order" link next to your order options.
4. Follow the on-screen instructions to complete the process.