Canceling your subscription is quick and easy, but before you continue please note the following:
- Canceling your plan will immediately remove all paid features from your account.
- Canceled subscriptions are not prorated (view our refund policy here).
- If you are having trouble with your YouMail account, a customer care agent would be happy to help resolve the issue. Just click here to Live Chat with us or call 1 (888) 836-8288.
Customer Support is available Mon-Fri 7AM-5PM PST
Follow the steps below to cancel your subscription:
1. Visit your orders page here
2. Click on "View Order"
3. Click on the "Cancel This Order" link next to your order options.
4. Follow the on-screen instructions to complete the process.
Please understand that if you go from a paid account to a free account, you may need to re-activate your phone.
If you have any questions or need assistance, please contact Customer Care here or call 1 (888) 836-8288.
Customer Support is available Mon-Fri 7AM-5PM PST
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