What is WhoAreYou?

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    Darinandkatrina

    What about blocked or unknown numbers?

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    Joe

    @Darinandkatrina That's a great question! Check out this article from our support page: https://support.youmail.com/hc/en-us/articles/200477948-What-Is-YouMail-Privacy-Guard-

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    Mathew Higham

    WhoAreYou keeps encountering errors and won't get past the set-up for me. Tried emailing the address the app suggests to use and it bounced saying it was no longer being monitored and to use this instead. So I am.

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    Carissa Danao

    @Mathew We apologize for the inconvenience. Our WhoAreYou app has not been updated to sync with Youmail due to recent updates with the Android operating system. Our developers have been optimizing the Youmail app, to be as compatible as possible with Lollipop, and once that has been fully updated the WhoAreYou app will follow.

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    dejonnacolbert

    Was up

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    Carissa Danao

    @dejonnacolbert Hi. Is there anything we can help you with?

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    gypsy7373

    I sure hope it's soon. I really rely on it. 😔

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    Carissa Danao

    @gypsy7373 The functions of the WhoAreYou app will soon be implemented into the YouMail app.

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    Allison Carver
    I see no dates on this page or on the comments -- how recent is this update, please? What's the current status of WhoAreYou? Thank you. (January 16, 2016)
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    Carissa Danao
    @Allison Our articles are always up to date. The information on this article is all correct.
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    Doglette Wright

    Great, I can hardly wait to see the update! I really rely on it too! gypsy7373

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    wyldchyld 80s

    The WhoAreYou dialogue box pop up always shows Unknown name and number, even if the actual app logs the correct name and number. This is with and without the premium packages.

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    Carissa Danao (Edited )

    @wyldchyld Thanks for your feedback. We weren't able to replicate the issue, yet so we will need more information on the issue you're experiencing. Submit a ticket to our team so we can troubleshoot for you: http://ow.ly/OzHC0

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