Wondering how you can read your voicemail messages instead of having to listen to them? Well, that's easy! All you need to do is activate the YouMail service on your phone. Voicemail transcriptions are set up as default and kick in as soon as you get your first voicemail.
Free subscribers are able to have a limited amount of transcriptions a month and can only be viewed via the YouMail app, so make sure you have it installed. You can view the count and when the amount resets in the Voice-To-Text settings in your online YouMail account:
For the ability to have more voicemail transcriptions each month and view them from your online YouMail inbox, via text alerts and/or email alerts, you must be subscribed to YouMail Plus or YouMail Professional.
To make adjustments to the voice-to-text settings, follow these steps:
- Go to YouMail.com, sign in and click on "Settings". Voice-To-Text will be on the left-hand side of the list.
- Click on the pencil on the top right and the voice-to-text settings will open
- You can turn the transcriptions off if you decide you'd rather not have your voicemails transcribed, you can select who you want to have voicemail transcriptions for, if you wish to have human edited transcriptions instead of machine edited and also the language.
If transcription accuracy is important to your productivity and business, we also also offer a Human-Edited Voicemail to Text Add-on. You'll receive high quality voicemail transcriptions that are human-edited to ensure they're consistently accurate! All your voicemails and transcriptions are kept private and secure; it's like have your own personal assistant write down all your voicemails for you!
Or, you can click this link:
If you would like to receive alerts of the voicemail transcriptions sent via text, you can set it with the amount of texts you wish to receive. Keep in mind that if it's a long voicemail, 160 characters is the limit so you have to select the number of texts accordingly.
Lastly, you might be wondering why there is an additional message that plays at the end of your smart greeting. That is meant to let your callers know that due to your voicemail being transcribed, they must speak as clearly as possible to get the best possible transcription out of it. If you don't wish to have the message play, you can turn it off in the voice-to-text setting as well. Simply uncheck the box.
If you have any questions regarding voice-to-text set up and options, please reach out to us!