What is conditional call forwarding?
Conditional Call Forwarding is a combination of three forwarding settings. When your phone is set up for conditional call forwarding, it will ring normally allowing you to answer the phone. Your carrier will forward your call to a number that you have set up (in this case, YouMail), if your phone is triggered as the following:
Need help forwarding/connecting your phone to YouMail? Click here.
How is conditional call forwarding different from standard call forwarding?
Standard (unconditional) call forwarding redirects all incoming calls to another phone number. Because standard call forwarding does not differentiate between different kinds of calls, it has limited utility.
Conditional call forwarding is much more sophisticated. A phone with conditional call forwarding will ring normally and only forward a call if you do not answer, your phone line is busy, or you cannot be reached.
How does YouMail use conditional call forwarding?
Your voicemail inbox actually has its own phone number, better known as your deposit number. Your phone forwards calls to this number automatically when a call goes to your voicemail. YouMail uses conditional call forwarding to change the phone number calls are forwarded to. This allows YouMail to:
- Give different callers unique greetings when they are leaving a message.
- Convince blocked callers that your number has been disconnected.
- Forward a set of contacts to another number while letting other calls get through normally.
Learn how to setup your call forwarding with YouMail Using our interactive troubleshooting guide!