See more

How to Set Up Call Forwarding with YouMail

Updated May 27, 2022 19:34

Setup Call Forwarding with YouMail

iPhone Instructions

Step One: Go to Settings menu

Open the YouMail app and tap the gear icon on the bottom right corner of the screen to open the Settings menu. Tap on Activate YouMail

Step Two: Activate and follow the prompts

Tap on Activate and follow the prompts
Depending on your carrier, you will need to tap on 1, 2, or 3 prompts, as some carriers require 3 codes to be dialed to activate conditional call forwarding while others only have one.
Once you have completed the activation process, a test call will be run to verify your call forwarding status. Do not answer the subsequent call.

Android Instructions

Step One: Go to Settings Menu

Open the YouMail app and tap the Drawer Menu (☰) in the top left corner of the screen
Click on Settings

Step Two: Go to Settings Menu

Click on Activate/Deactivate

Step Three: Go to Settings Menu

Click on Forward to YouMail
You'll see a bar listing your carrier along the top of the screen and a blue button labeled Activate. Click it.
Each carrier is different, but you should receive some notice that your call forwarding has been activated.
Once you have completed the above steps, click Verify Setup on the final page and decline the test call once it comes through.

YouMail.com Instructions

Log in to YouMail.com
Click on Phones
Click the drop-down arrow on the right of the Edit button for the phone number you are activating
Click on Forward to YouMail
Follow the on-screen instructions to activate your phone
Once you have completed the above steps, click I Finished Setup, and then click Confirm Phone Setup to receive a test call. This will verify that your phone is forwarding correctly.

See Also:

Why Was I Unable to get Activated/Verify Activation?

What is Conditional Call Forwarding?

Call Forwarding Troubleshooting article.

Not finding a resolution to your issue? Submit a request here! We'd love to get your issue resolved.

Powered by Zendesk