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How to Verify Activation on Your iPhone

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Sabrina
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    Are you having issues with activating YouMail on your iOS device? 

    This article will assist you in ensuring that YouMail is correctly activated, whether you are a brand new subscriber or someone that is troubleshooting an issue and looking to reenable your activation. 

    Navigate to Settings 

    • Open the YouMail app and tap the gear icon in the bottom-left corner of the screen to open Settings.
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    Verify Activation 

    • Scroll down and select Verify Activation
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    Initiate the test call 

    • Tap Start Test Call

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    • YouMail will attempt to call you; make sure to decline the call
    • Wait until YouMail verifies that the call was forwarded to your YouMail inbox; do not close the app
    • If you see the Successful screen, tap Done to go back to the app. Your voicemail is correctly being forwarded to YouMail!

    Otherwise..

    • If you see the Test Call Failed screen, your voicemails are not being forwarded to YouMail. One of the troubleshooting articles on our Help Center may be able to help.

    See Also:

    Help with Activation

    Permissions Required by YouMail on iPhone

    Enabling YouMail's Call Blocking Capabilities on iPhone

    Not finding a resolution to your issue? Submit a request here! We'd love to get your issue resolved.

     

     

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