If you ever need to make sure that your voicemail is correctly being forwarded to your YouMail inbox, all you need to do is perform a test call to verify your activation.
1. Open the YouMail app and tap the gear icon in the bottom-left corner of the screen to open Settings.
2. Scroll down and select Verify Activation
3. Tap Start Test Call
4. YouMail will attempt to call you (make sure to decline the call)
5. Wait until YouMail verifies that the call was forwarded to your YouMail inbox (do not close the app)
6. If you see the Successfully screen, tap Done to go back to the app.
Your voicemail is correctly being forwarded to YouMail!
Otherwise..
- If you see the Test Call Failed screen, your voicemails are not being forwarded to YouMail. One of the troubleshooting articles on our Help Center may be able to help.
Comments
2 comments
Why can't I use my phone number
@Thomasbettye56 When you use YouMail, we give you a new voicemail inbox. By activating your call forwarding, you are allowing your calls to be directed to this voicemail inbox after your callers call your personal cell phone. Your phone number will not change.
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