Issues Syncing iPhone Contacts to YouMail

Errors when syncing contacts from your iPhone to YouMail are rare but can happen. Issues can range from duplicate contacts being uploaded to no contacts appearing at all after giving the app permission to sync. Failure to upload your contacts to the YouMail app can cause your callers to be blocked or greeted incorrectly. If the issue is duplicate contacts are being created, you can try to resolve it with the steps below. Jump to Access the app for steps on re-attempting contact sync.

 

Sign in to your YouMail account

Sign in to your YouMail account by clicking here.

 

Locate contacts

Select contacts from the dashboard.

 

Select all contacts

Tap the checkbox at the top left-hand corner of the screen next to the "Actions" button.

 

Select delete

Tap the actions button and select delete to delete all checked contacts.

 

Access the app

First ensure, all duplicated contacts are removed from your iOS Contacts app. Open the app and tap on the contacts icon at the bottom right of the screen.

 

Re-upload contacts

Re-upload your contacts by tapping on the cloud icon on the top right and select ok.

 

See Also:

Uploading Contacts on Your iPhone

Uploading Contacts on Your Android

Edit Your YouMail Contacts on iPhone

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