If you want to adjust voicemail to text settings such as temporarily disabling your voicemail to text plan, choosing which callers’ messages are transcribed, or switching between machine-only and human-edited transcription, you can do so at any time online on your YouMail account.
1. Log into your account on the YouMail website and select the “Settings” tab
2. Click “Voice-To-Text” under the Settings heading on the left side of the screen
3. Click “Change voice-to-text settings”
4. When the settings are adjusted to your satisfaction, click “Save Changes”
If you wish to upgrade your plan, you can follow our upgrading guide here on the Help Center.