Here are some common causes for activation failures and their solutions:
Calls Not Forwarding
Your calls may not be going to YouMail for a few different reasons including, but not limited to: tower maintenance, your phone is out of date, or you’re traveling abroad. Click here to find out how to forward your calls to YouMail and verify activation.
It's possible there was a problem calling your phone, but instead the call just didn't ring your phone. Make sure you are in an area with a strong signal then try the activation again.
If you accidentally answered the verification call, you can verify activation again. This time, decline the call and follow the on-screen instructions.
If the app was closed or interrupted after it was told to verify activation, the phone may report that the activation failed. Simply retry to verify activation again.
If none of these solutions help with your problem, please submit a ticket to our support team