Why Was I Unable to Verify Activation?

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65 comments

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    William Moore

    I've tried everything over and over again cannot get to work or activate please try and resolve this issue as soon as possible thank you

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    Sarah Gillis

    I've done the test call like 15 times it won't work

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    Jacky Atienza

    @William I went ahead and sent you a direct email so we can further discuss your issue.

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    Jacky Atienza

    @sarah I created a support ticket for you. Please look out for that email.

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    Mansa Smith

    Ever since upgrading to new iPhone6 and doing restore from iCloud YouMail has never worked again. HELP!

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    Jacky Atienza

    @Mansa keep an eye out for an email I sent you to discuss your issue.

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    sin_a_men

    I'm with Cricket & have used YouMail with all my phones. I now have Galaxy S3 & I can't activate my account. I've dialed *73 & *74 several times & keep getting this message...this feature is not available @ this time. @ one point when I dialed *74, I got the fast busy & when I dialed *73, it immediately disconnected, so I thought it worked; NOT! I've been on the phone with Cricket & they tell me I have to contact YouMail; very frustrated, PLEASE help!

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    Jane Nussbaum Moore

    Downloaded app. So excited but I tried over and over with test call... Not working!

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    Kortney Watkins

    I have iPhone 5 and I can't get it to activate please Help !!

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    Jacky Atienza

    @sin_a_men Please email us at support@youmail.com so we can correspond about your issue.

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    Jacky Atienza

    @jane and @kortney I created support tickets so we can solve your issues.

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    Elizabeth

    I cannot activate Youmail on my new iPhone 6. Please help me resolve this issue.

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    Luisito Reyes

    I'm trying to activate it on the iPhone 5s unlock for the metro Pcs and no luck. Can you hp me out. Hope to hear from you soon

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    Jacky Atienza

    @elizabeth I sent you an email on how we can resolve your issue.

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    Elizabeth Macek

    I also can't get it to verify.

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    Jacky Atienza

    @luisito and @elizabethmacek Please check your emails for a message from YouMail so we can further discuss your issue. Thank you

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    Brad Rabourn

    Cool

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    Hells6goddess

    I did all this, i did everything they sent me in emails, i cancelled my phone voicemail i added call forwarding to my phone i dialed the number the email sent, i didnt forget the * and # it's still not working, it still tells people my OCN is missing, the test call keeps failing.

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    Carissa Danao

    @Hells6goddess We have received your email and responded. We would be glad to correspond with you and resolve your issue through there.

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    Amelia Rachael De Jesus

    I'm having issues with the activation. It fails after I Decline the call

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    Carissa Danao

    @AmeliaRachaelDeJesus I would be glad to assist you. I'll be sending you an email to address your issue.

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    Andrew Hudson

    I sent you an email. The only response I received back was asking for satisfaction feedback on the issue!

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    Jose

    @AndrewHudson Keep an eye out for an email from our support team! We recently sent you an email regarding your inquiry!

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    Sebastien Deschenes

    Hello it dis not work for me either.
    I'm with fido. Cam someone Help me with this?

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    Jose

    @SebastienDeschenes Here is a link to a different page on our support site concerning Fido
    https://support.youmail.com/hc/en-us/articles/200478038

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    Brian Rule

    iPhone 6... AT&T... Nothing is working! Help!

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    Mark Lockhart

    I did the test call ten time install uninstall the app distances does not work this app does not work and now you want me to pay for it I can't even get the activation to set it up someone from the support plate team please help me please help

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    Mark Lockhart

    Mlockhart56@gmail.com
    please send me a support team so I can get my account set up you don't answer the ticket

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    Carissa Danao

    @Brian Rule The iPhone 6 has different call forwarding instructions than other phones, so if the codes do not work, you will need to contact your carrier to enable "conditional call forwarding". I will be sending you an email with more information about your issue.

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    Jose

    @Mark Check your email, I will have a member of our support team contact you shortly!

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