Why Was I Unable to Verify Activation?

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    Jeff Chase

    I found that even though the test call is failing, YouMail is picking up and the system is working. Before you give up, call your cell from another phone and test it this way.

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    Joe

    @Jeff Thanks for the suggestion!

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    Melissa

    This is not working...I've tried everything at least 10 times on my Galaxy S4 and NOTHING is working. I've logged a ticket with support...please, please, please resolve this issue. I need my voicemail and really want to use this APP, which I paid for by the way, but I can no longer use. It is becoming extremely frustrating.

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    Joe

    @Melissa Please check your email for a message from our support team!

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    Jeff Chase

    The forwarding codes provided by Youmail don't work with all carriers. I had to use *73 and *74 to get Youmail to work with Ting. The *28 code wouldn't work. Check with your carrier.

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    Evelita Marie

    Not working for me won't download

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    Carissa Danao

    @Jeff Chase Thanks for your feedback Jeff. If the codes we provide don't work, you can always ask your carrier to enable "conditional call forwarding" to your deposit number, which you can find here: http://ow.ly/Osv3x

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    Carissa Danao

    @Evelita Marie We apologize for the trouble you are having. Our support team will be in contact with you shortly.

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    Leona Johnson Frost

    I have H20 wireless and it's failing to activate please help

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    Carissa Danao

    @Leona We would be glad to help you get connected. Look out for an email from our support team.

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    Ike

    AT&T would not change deposit number. Even with supervisor. Turning off forwarding doesn't work also.PLEASE HELP ME!

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    Carissa Danao

    @Ike Our support team will be sending you an email to help resolve your issue.

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    Robin Watts

    Dear sirs I already have you mail but one day recently the icon disappeared from my home screen so I just tried to download it now again. I do not know the correct way to correct this I am out of recording time so that's okay I got what I needed. I do like the application

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    Robin Watts

    I no longer have the icon on my desktop but still have recordings although my time is limited on the recordings, better yet they are maxed out. But I did not remove the application but it has been removed from my phone. So this morning I decided to read install it please tell me what I am supposed to do

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    Carissa Danao

    @Robin Watts YouMail does not have a desktop application. We only have applications for iPhone and Android. Please see if this help article will target your issue: https://support.youmail.com/hc/en-us/articles/201894347-What-is-Conditional-Call-Forwarding-

    If you need further assistance, please submit a ticket to our support team here: http://ow.ly/OzHC0

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    Chris Nelson

    Won't work

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    Carissa Danao

    @Chris Hi Chris. If your test call is failing, please follow this link to get connected to YouMail: https://support.youmail.com/hc/en-us/articles/201894347-What-is-Conditional-Call-Forwarding-

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    Brittany Williams

    I've tried everything and nothing is working!

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    Carissa Danao

    @Brittany I'll be sending you an email to resolve your issue shortly.

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    Patrick Kirby

    Not able to call any of the numbers and get through. The first produces and error and the rest don't even go through.

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    Carissa Danao

    @Patrick Our support team will be reaching out to you shortly about your issue.

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    Sergio Morales

    Have tried everything and can't activate... Deleting app

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    Lkubowman

    You should be able to add contacts in BULK to assign to a greeting instead of one by one!! This is taking FOREVER!!! .... UPDATE.. My rating went down to one star because I have had to assign contacts to greetings FIVE times in the last two months and I have a ton, and as my previous complaint states, there is no option to do so in bulk. One more time and I'm deleting this app. This is a great app but theses issues I cant deal with!!

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    Carissa Danao

    @Sergio I will be sending you an email about your issue shortly.

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    Carissa Danao

    @Lkubowman You can definitely assign a greeting to multiple contacts. You do not have to select the contact one by one and assign it. Follow this link for instructions: https://support.youmail.com/hc/en-us/articles/200477508-How-to-Assign-or-Change-Greetings-on-the-Web

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    Gio

    YouMail you make it too obvious... you only wants us to pay for the service...I have been using it now for a while and, have had trouble ever 2 to 3 months, it's like you guys do those update and change some things just to give us trouble so, we could pay for it. Not cool with me (like in the shark tank) and for those reasons I'm out.

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    Carissa Danao

    @Gio We apologize for any trouble you had with YouMail. Our support team has sent you an email. Please let them know if you are experiencing any other issues.

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    Pretty Blaq

    I cannot activate Youmail on my new iPhone 6s Plus . Please help me resolve this issue.

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    Carissa Danao

    @PrettyBlaq If you are having trouble getting set up with the iPhone 6s Plus, please view this help article: https://support.youmail.com/hc/en-us/articles/210565348-iPhone-6s-and-6s-Plus-Instructions

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    Cas703

    iPhone 5s won't work how do I get help?

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