You can change your default greeting or assign greetings to individual contacts.
If you want to change your default greeting:
- Open the YouMail app and tap the Menu (☰) icon in the top left corner of the screen
- Tap on Greetings
- Under the default phone/phone number, tap Change
- You can either record your own greeting or select an existing one
If you want to change the greeting for an individual contact:
- Tap on Recordings and select the greeting you would like to assign to the contact(s) and tap the little person icon with the plus sign next to it on the top right.
- The list of saved YouMail contacts will appear and you can select however many you wish to have that greeting play on
If you would like to know how to download greetings from the community to use, our Downloading Greetings Guide can help.
If you would like to know how to record custom greetings, our Custom Greeting Recording Guide can help.
Comments
18 comments
when i record a new message i want to be my default i do not see that choice after i record message
@Gingera please look for my email with instructions
How do I assign a greeting to a number in my call log? It is spam and I don't want to add the number to my contacts
@joemorales To assign a specific greeting you would need to add the number as a contact. If you receive a message from a spam caller you can follow this link to your online inbox and click on "report spam" to report this number as a spam caller. https://www.youmail.com/youmail/inbox
How do you get the smart greeting to recognize a persons name instead of referring to them as "unknown"
@AdrienneBrooks All you need is your caller's name entered in the "First Name" field of your contacts list. Then, upload your contacts to YouMail. You can also view this help article for more information:
https://support.youmail.com/hc/en-us/articles/203138207
How can you change the greeting from hi john the (you mail user ) to it saying my name instead
@BewTee Nico The YouMail Smart Greeting only recognizes common names. If you have a more unique name, that isn't in our database, you can request it to be recorded. We will send you more information about recording requests in an email.
How do I request for my name to be recorded since it isn't in your data base?
@she she It looks like your name is already recorded and in our database. I'll be sending you more information about your inquiry.
How do we change our phone number
@Donald Armstrong You can change your phone number in your account settings. Our support team will be emailing you shortly.
How can you change the greeting from hi john the (you mail user ) to it saying my name instead?
@fortunate ene The Smart Greeting only recognizes common names, but no worries, you can have your name recorded for a small fee or you can upgrade to one of our paid plans and get a free recording.
I'm not receiving any messages , in fact I'm getting nothing at all. Had a friend test it, they hear it and left message but I did not get it. Help please
@Georgia Are your friends hearing your YouMail greeting? If they are, you should see their voicemails in the YouMail app. Make sure you have downloaded it and logged in to your account.
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