Assign or Change Greetings on your Android

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18 comments

  • Avatar
    Gingera

    when i record a new message i want to be my default i do not see that choice after i record message

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    Jacky Atienza

    @Gingera please look for my email with instructions

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    Joemorales

    How do I assign a greeting to a number in my call log? It is spam and I don't want to add the number to my contacts

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    Jacky Atienza

    @joemorales To assign a specific greeting you would need to add the number as a contact. If you receive a message from a spam caller you can follow this link to your online inbox and click on "report spam" to report this number as a spam caller. https://www.youmail.com/youmail/inbox

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    Adrienne Brooks

    How do you get the smart greeting to recognize a persons name instead of referring to them as "unknown"

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    Carissa Danao

    @AdrienneBrooks All you need is your caller's name entered in the "First Name" field of your contacts list. Then, upload your contacts to YouMail. You can also view this help article for more information:
    https://support.youmail.com/hc/en-us/articles/203138207

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    BewTee Nico

    How can you change the greeting from hi john the (you mail user ) to it saying my name instead

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    Carissa Danao

    @BewTee Nico The YouMail Smart Greeting only recognizes common names. If you have a more unique name, that isn't in our database, you can request it to be recorded. We will send you more information about recording requests in an email.

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    she she

    How do I request for my name to be recorded since it isn't in your data base?

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    Carissa Danao

    @she she It looks like your name is already recorded and in our database. I'll be sending you more information about your inquiry.

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    Donald Armstrong

    How do we change our phone number

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    Carissa Danao

    @Donald Armstrong You can change your phone number in your account settings. Our support team will be emailing you shortly.

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    fortunate ene

    How can you change the greeting from hi john the (you mail user ) to it saying my name instead?

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    Carissa Danao

    @fortunate ene The Smart Greeting only recognizes common names, but no worries, you can have your name recorded for a small fee or you can upgrade to one of our paid plans and get a free recording.

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    Benita5028
    Is it possible to have my standard voicemail greeting play instead of the youmail one?
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    Carissa Danao
    @Benita5028 You can search our community for greetings that are similar to your carrier's voicemail greeting if you do not prefer to use the YouMail Standard greetings. Follow this link to search for greetings in the community: http://www.youmail.com/community/greetings
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    Georgia Kelly

    I'm not receiving any messages , in fact I'm getting nothing at all. Had a friend test it, they hear it and left message but I did not get it. Help please

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    Carissa Danao

    @Georgia Are your friends hearing your YouMail greeting? If they are, you should see their voicemails in the YouMail app. Make sure you have downloaded it and logged in to your account.

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