How to Enable and Disable Live-Connect

In order to activate Live Connect, you will need to have an active YouMail Professional plan. 

If you're already on the YouMail Professional Plan, refer to the directions below: 

To enable Live-Connect:

1. Please follow this link to your Live-Connect menu
2. Click the Customize Live-Connect button
3. Select the audio you want your callers to hear from the drop-down menus and type-in the number you want callers to be redirected to
4. Click Save Changes

These instructions are just for the basic settings of Live-Connect and do not include more advanced customization.

To disable Live-Connect:

1. Please follow this link to your Live-Connect menu
2. Click the green word “Enabled” to toggle Live-Connect off

You have successfully disabled Live-Connect.