Auto-Forwarding – Help Center

YouMail's Auto Forwading Feature

Auto-Forwarding is a feature that lets you automatically send messages to someone else when you are unable to. You can forward to an email or to another YouMail subscriber. This feature is useful if, for example, you are on vacation for a week, or you just need to forward missed calls and voicemails to an employee for an hour while you are in a meeting or at lunch. You can enable and disable Auto-Forwarding as needed.

YouMail’s advanced Auto-Forwarding can also delay forwarding messages so that you have a chance to see the message before it is sent. You can delay the message between five minutes or a whole day.

Notes:

This feature can only be used on the Complete, Ultimate, Solo, Growth, Small Business, and Professional plans.
Only voicemails left with YouMai can be auto-forwarded.
Enter a phone number in the auto-forwarding section only if they also have a YouMail account.

Each time you activate Auto-Forwarding, you can write a custom message letting the recipient know why they are receiving your messages. For example: “I’m in a meeting until 3. Could you please take care of this customer?”

If you would like to learn about how to set up Auto-Forwarding on the web, please follow this link.

To learn how to set up Auto-Forwarding on an iPhone, follow this link.

Android users can learn how to set up Auto-Forwarding through this link.

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