Looking to download an important or special voicemail?
This article will assist you in downloading any voicemails that you might need. Saving messages is done differently depending on whether you are a free subscriber vs. a paid subscriber.
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Notes:
- For free subscribers, downloading messages is a way to clear up mailbox space. The mailbox limit is currently 50 messages.
- Free subscribers cannot bulk download messages nor can they save a message from the navigation bar within the online account. They must use the download icon to the right of the playback bar.
- For paid users looking to bulk download, ensure that you have selected the checkbox of all the messages that you want saved before pressing download.
- To download a message it MUST be done from the website.
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Saving messages for Free Users
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- Click on Messages > Inbox
- Additionally, if the message you want is in a saved folder, you can select the respective folder it's saved in
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- Click on the message you wish to save
- Click the Download icon (
 ) to the right of the playback bar
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Saving messages for Paid Users
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- Click on Messages > Inbox
- Additionally, if the message you want is in a saved folder, you can select the respective folder it's saved in
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- Select the checkbox on the message(s) you wish to save
- Select the Actions drop-down menu
- Select the option Download
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- Select the Download button again > The download should start to process on the screen
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Once the message has been saved, the downloaded audio will be available in your downloads folder on your computer.
See Also:
My Inbox is Full
How to Share My Voicemail Message over the Web
How to Delete Your Messages on the YouMail Website
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