Looking to download an important or special voicemail?
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Notes:
- For free subscribers, downloading messages is a way to clear up mailbox space. The mailbox limit is currently 50 messages.
- Free subscribers cannot bulk download messages nor can they save a message from the navigation bar within the online account. They must use the download icon to the right of the playback bar.
- For paid users looking to bulk download, ensure that you have selected the checkbox of all the messages that you want saved before pressing download.
- To download a message, it must be done from the website.
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Saving Messages - Free Subscribers
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- Click on Voicemail > Inbox
- Additionally, if the message you want is in a custom folder, you can select the respective folder it's saved in
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- Click on the message you wish to save
- Click the Download icon (
 ) to the right of the playback bar
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Saving Messages - Paid Subscribers
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- Click on Messages > Inbox
- Additionally, if the message you want is in a custom folder, you can select the respective folder it's saved in
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- Select the checkbox on the message(s) you wish to save
- Select the Actions drop-down menu
- Select the option Download
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- Select the Download button again
- The download should start to process on the screen
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Once the message has been saved, the downloaded audio will be available in your downloads folder on your computer.
See Also:
My Inbox is Full
How to Share My Voicemail Message over the Web
How to Delete Your Messages on the YouMail Website
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