Activating Call Forwarding With XFinity




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    From the page referenced below "When I get a call, have these phone numbers ring at the same time"

    This rings my home phone and the youmail # @ the sametime. Not very helpful if you want to answer the phone :-)

    Any other ideas?

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    Carissa Danao

    @Chadjaugustine Your calls should go through your home phone first, then forwarded to YouMail after the call is recognized as busy, unanswered, or missed. This is called the "Conditional Call Forwarding" feature. To fix it, please contact your carrier, and ask them to only set up "conditional call forwarding" to your YouMail Personal Access Number. This will allow your phone to ring and YouMail to answer as your voicemail.

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