How to Verify Activation on the Web – Help Center

Looking to activate YouMail from your online account?

To confirm that YouMail is working correctly, you need to verify activation. You can do so easily from all of your devices – including your desktop computer or laptop – by visiting the YouMail website.

To verify activation from your computer or laptop and ensure that YouMail is handling your missed calls and voicemails, follow the steps below.

Notes:

Remember to decline the test call or do not answer so that we can detect whether or not your voicemails are forwarded to YouMail.
If your test call failed and we were unable to verify activation for your phone, please see related articles below for ways on how to troubleshoot this issue.

Log into your YouMail account

Go to YouMail.com and sign in to your account

Select Phone Lines

Click on Phone Lines via the left-hand menu
Locate the phone you wish to test and click the small arrow next to the Edit button

Verify

Click on Verify YouMail is Working
Click on the blue button near the bottom of the screen that reads Verify Phone Setup Decline the test call and wait for the results

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Log into your YouMail account

Select Phone Lines

Verify