YouMail Identify

Notes:

• To access this service, please select I Own This Number on the appropriate directory entry. You must be able to confirm ownership via SMS or a copy of your phone bill. 

• Visit the YouMail Directory.
• If you have a YouMail account, be sure you are signed into your account (top right corner).
• Type in and search your number.

• Beneath your number, select I Own This Number.

• You will be prompted to enter in the name you wish to reflect on the YouMail directory. Once you complete the YouMail Identify upgrade, this name will show to all YouMail subscribers.

• If you do not have a YouMail account, you will be asked to add in your information to create an account.

• You will be prompted to verify ownership of your number via a text. 
• Enter the received code into the text box and hit submit.

• If you are unable to verify your number, you can proceed straight to purchase by selecting Continue without Verifying.

• You will be led to a paywall after verifying via SMS or selecting Continue without Verifying. 
• Select Upgrade Now.

• Enter your payment method and select Pay now.
• You will be charged up front for a year of service. The subscription will auto-renew on the same date of purchase every year until you cancel.
• Please Note: If you were unable to verify your account via SMS, you will need to submit a copy of your phone bill to us here.

Paid Benefits:

• Automatically, your number will now have a Verified Owner badge.
• Spam Calls Detected will no longer show upon first purchase. 
  • Note: This label can be re-added if spam behavior is documented by YouMail.
• Daily email updates for your number if there are any updates to your directory listing.
• Phone and Chat support.

• To update the information available for your number or check any number events, navigate back to your number listing on the YouMail Directory (see Find your number on the YouMail Directory).
• You can update your listing and add additional details by selecting Manage beneath your phone number.
  • Please Note: You must be signed in to see this option.
• Events will be shown on the page beneath your number should any activity be logged or should any YouMail subscriber submit a safe or spam report against your number.

• Update your information and select Save. 

• Should you wish to cancel your plan, please navigate to your number on the Directory and select Manage.
• At the bottom of the screen, you will see the option to Cancel subscription. 

• Please review the terms of cancelation, then select Cancel.