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Notes:
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For immediate assistance, please review the Help Center articles we have published. You will find that our most frequently asked questions are already addressed within these articles. Simply use the search function to find the article best suited to the issue that you are having.
If the article you are reading does not solve your issue, you can submit a support ticket at the bottom of the article. If you do not find any related article about your issue, please follow the instructions below in order to get assistance:
FREE SUBSCRIBERS:
Please send a detailed email to support at Support@YouMail.com. Please ensure to include the following information:
- The phone number & email tied to the account.
- Detailed information on the issue (Include screenshots if applicable).
For issues pertaining to calls, if applicable please provide the number in question, the date and time of the call (or expected call) and we will take a look into the situation for you.
PAID SUBSCRIBERS:
You can sign into your Dashboard's Help page for access to your support widget. From there you'll be able to:
- Search our Knowledge Based Articles for FAQ's.
- Find our support phone number or initiate a chat (agents are available M-F, 5am to 5pm Pacific Standard Time)
- Submit a prioritized email in order to get the quickest response for your issue.
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