To get started, you will want to first check and adjust your conference call settings. Please keep in mind there are certain conference call settings available only to Professional subscribers.
Note: All users can start and host a conference call, but only Professional subscribers can record, play back and forward conference recordings to participants.
The easiest way to have your participants join your conference call is to have them call your phone, wait until they hear your voicemail greeting, and press the number 8 before the greeting ends. To join your own conference call, you can do so through the app or call your phone number from another phone and press 8 at the start of the greeting or dial the number that appears in the Conference Calling section.
- For iPhone users, please select the blue circle with a key pad above the settings tab at the bottom right corner of the app, and then select New Conference.
- For Android users, please select the three bars in the top left corner of the app, select Conference Calls, and then select the blue call button at the bottom right corner of the app.
Once a conference call is completed, hosts will receive an email with all the info regarding who joined your call as well as a text summary of what was discussed. With the Professional Plan, we'll automatically send you an audio recording of the conference call that was just made.
After each call, you can review the details of the conference call via the Conferences setting in the YouMail website.
Here are some additional tips that are to be kept in mind regarding conference calls:
- We recommend having no more than 10 participants in your conference call, because any more than that will compromise the quality of a call.
- If you are worried about unauthorized callers joining your conference call, be sure to add in a pin via the Conference Calling settings menu.
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