Carrier Information

We at YouMail like to think our award-winning call blocking and visual voicemail are pretty great (and others, like The Washington Post, Technobezz, K5 News, and more, agree)! As you can tell, we're pretty proud of our product and we want everybody to try out YouMail.

However, we know it can be a little scary to try something new. That's why we made this helpful page to make your YouMail activation process go more smoothly. If at any point you have any questions, don't hesitate to submit a ticket or Live Chat with us. 

Supported Carriers
YouMail is proud to work with all major carriers! Here are just some of the carriers we support: 

To see the full list of supported carriers go to our Supported Carriers Help Center article.

Supported Carriers That Require Manual Activation 
YouMail relies on a feature called Conditional Call Forwarding (CCF) to receive your missed calls from your carrier. Most carriers provide this basic feature for free to their customers or make it relatively easy to set up. However, some carriers make you pay a fee or have other restrictions.

We know, it can be confusing. But don't worry, we'll help you through it! To see if your carrier requires manual activation steps to use YouMail, go to our Supported Carriers Help Center article.

Unsupported Carriers
While most carriers offer conditional call forwarding to their users, sadly, some don't, making it impossible for you to use YouMail. Yes, this breaks our hearts too. To learn more about why carriers do this and what you can do, go to our Unsupported Carriers Help Center article. 

Deactivation Codes
If you've already activated YouMail but you're now wanting to return to your carrier's voicemail, don't forget to hit "return to carrier" in the app. This dials the deactivation codes which forwards your calls back to your carrier. To find your carrier-specific deactivation codes, go to our How To Deactivate YouMail Help Center article.