Did you receive the following message: "SIM Missing? We couldn't detect your phone's SIM card which is required for YouMail's activation"?

It may look like the following on your account:

The reason this error happened is due to YouMail being unable to gather the information needed from your SIM card to activate YouMail on your phone.

Solutions:
To resolve the issues please try the following steps.

1. You can restart your phone 
   
2. You can download a SIM reader third party app to give you information on it such as if it is still functioning properly. (Examples of SIM card readers on the Google Play Store include: SIM Reader, SIM Data Reader, and SIM Card Reader.)

If these solutions did not work you may need to contact your carrier and get a new SIM Card in order to use YouMail.

If you have any questions at all, don't hesitate to submit a ticket or Live Chat us at support.youmail.com. We'd love to help you out!