Did you receive the following message: "SIM Missing? We couldn't detect your phone's SIM card which is required for YouMail's activation"?
It may look like the following on your account:
The reason this error happened is due to YouMail being unable to gather the information needed from your SIM card to activate YouMail on your phone.
Solutions:
To resolve the issues please try the following steps.
- You can restart your phone
- You can download a SIM reader third party app to give you information on it such as if it is still functioning properly. (Examples of SIM card readers on the Google Play Store include: SIM Reader, SIM Data Reader, and SIM Card Reader.)
If these solutions did not work you may need to contact your carrier and get a new SIM Card in order to use YouMail.