Steps to Reset Your Spam Number List
Massive amounts of spam numbers get reported daily, and for some reason, there may be a delay in the App's Spam List resetting automatically. This article will provide steps to manually reset the list.
Please check to ensure the YouMail Directory is enabled. In the YouMail app, go to:
Settings > Caller ID > Use YouMail Directory.
- Please check to ensure the proper device permissions are allowed, so YouMail can block your spam calls. On your Android, go to:
Settings > Apps > YouMail > Permissions > Ensure all are allowed.
Navigate to your Protection Settings
- Open the YouMail app and tap the Protection/Shield icon at the bottom of the screen.
- Tap on Known Spammers.
- You've successfully reset your Spam Number List.
Reporting Spam via the Android App
How To Use Phone Number Look Up on Android
Call Protection Settings for Paid Subscribers