In an Ideal world you would never be called by someone who doesn't know you or who has no business calling you. However, the world is not ideal and from time to time you'll receive calls from numbers you're not quite sure of.
To assist you in making sure you're responsibly blocking & reporting numbers as spam, we have provided a reverse directory that you can have numbers verified against to see who is calling you from these strange numbers.
If a caller leaves a voicemail from a number that you're unsure of you can look the number up from within the voicemail left. The instructions below will assist you as an Android user to navigate this feature.
Once in the voicemail you're going to look for the three (3) dots in the top right hand corner
From there you should see the option to have the number looked up in our directory via the app.
Once you've selected lookup number you'll be redirected to the YouMail directory through the app. It should look something like this :
Additionally, you can do this on the by visiting the website at : https://directory.youmail.com/
If you need any additional support or have questions, never hesitate to reach out to us for support!