Sometimes you may find that your calls have stopped forwarding to Hullomail Voicemail. This could be a change on your carrier network, a change to your carrier network plan, or just accidentally changing the forwarding! If this happens please do the following depending on your device.
On iPhone:
- Ensure Wi-Fi Calling is disabled (via iPhone Settings -> Phone -> Wi-Fi Calling)
- Open your iPhone Contacts app
- Locate the 'Hullomail Activate' contact
- Call the activation code inside - This will try setup the call forwarding rules again
On Android:
- Ensure Wi-Fi Calling is disabled (via your Phone app -> Setting -> Wi-Fi Calling)
- Open the Hullomail app
- Go to Menu/Settings -> Voicemail activation
- Tap 'Activate voicemail' - This will try setup the call forwarding rules again