To check your voicemails are being forwarded to Hullomail.
Dial this number *#62#
on your phone. You should see a series of messages. The first message you should see: Voice Call Forwarding When Reachable Forwards to <Your Mailbox Number> Enabled.
If nothing shows, first try Activating Hullomail again see our article "How do I activate Hullomail?"
If all fails, please contactus@thumbtel.com
Note: in general, pay-as-you-go deals and virtual operators e.g. Virgin, do not support call forwarding so Hullomail will not work.