Call Protection for Free Subscribers – Help Center

Set Up Spam and Call Protection on Your Device

YouMail can filter out unwanted calls for you automatically so you're only getting the calls you need. By enabling call protection, callers that are verified spam in the YouMail Directory will not ring your device and will be filtered to the Spam folder. If you see a message that is spam but does not reflect as so in the directory, feel free to submit a spam report for the number to protect you from future calls.

Notes:

For more call protection features, the account must be on a paid plan. Upgrade here!

Enabling Call Protection Online

Log into YouMail.com. Select Call Protection from the left side menu. Then select Settings from the drop-down that populates.
Once on the protection settings page, select Edit.
Toggle Protect my inbox and calls from spam on. Select Save.

Enabling Call Protection via the iOS App

Open the YouMail app.
At the bottom of the screen, select the Shield Icon at the center.
Tap the three dots to the top right and select Call Protection from the menu.
Turn on the toggle beside Block spam calls and voicemail as shown to the right.
Hit Save.

Enabling Your Call Protection via the Android App

Open the YouMail app.
Select the Menu icon (☰) at the top left corner.
Select Call Protection.
Click the Gear icon at the top right.
Turn on the toggle beside Protect my inbox and calls as shown to the right.
Select Save.

Articles in this section

Enabling Call Protection Online

Enabling Call Protection via the iOS App

Enabling Your Call Protection via the Android App