Youmail problem

Answered

Comments

5 comments

  • Official comment
    Avatar
    Carissa Danao

    Hi Gabriel. Your calls may not be forwarding to YouMail if your YouMail greeting is not being played when your callers call you. To get connected back, please update your phone's call forwarding. Our support team will be sending you these instructions shortly.

  • Avatar
    katrina boyland

    YouMail not connecting to internet

     

  • Avatar
    Carissa Danao

    @katrina try uninstalling then reinstalling the app. That should reestablish the connection.

  • Avatar
    Douglas Whitesides Jr

    Should I not be able to hear the msg thru my laptop speakers?  thanks

  • Avatar
    Carissa Danao

    @Douglas You can hear the message through your laptop. Make sure to click play on the message, then ensure your speakers are on, and that audio is enabled on your browser.

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