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YouMail Support

  • Total activity 29
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Activity overview

Latest activity by YouMail Support
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    YouMail Support commented,

    Hi Silvers24,   Thank you for your message. I do not believe this issue to be caused because of the YouMail app, but rather because of the settings you have on your device. We had a similar user wi...

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    YouMail Support commented,

    Hello Robin,   Thank you for your inquiry. Our Standard level of blocking blocks confirmed spammers (numbers that we have verified as spam in our directory ) and moves suspected spammers to your sp...

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    YouMail Support commented,

    Hi Mr. Thompson,   Thank you for your message. There are many things that could affect you being unable to download the app, but it is usually based on your device's storage capacity, or your accou...

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    YouMail Support commented,

    Hi Carl!   Thank you for your inquiry and review! We can send you an email with our most recent beta version, but we need your information. Please send us an email to support@youmail.com with "Attn...

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    YouMail Support commented,

    Hello Laura Neuman-Howe,   Thank you for your inquiry! We base our caller ID labels on various directory sources and user input. If you ever need to update the information we have for a number, ple...

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    YouMail Support commented,

    Hello Arogovic!   Thank you for your comment, and sorry for the very long delay! However, I hope by answering your question I can assist others as well! Phone carriers do not offer the ability to f...

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    YouMail Support commented,

    Hello Justin Lyons!   Thank you for your message. With the new release of OS versions that include dark mode for both Android and iPhone devices, this is now possible! Simply ensure you are on the ...

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    YouMail Support commented,

    Hi Jenny Richards and Grooviesunshine !   Message deletion is based on either your settings enabled here, under Automatic Inbox Clean-Up, or deletion made on the user's end. If a message has been d...

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    YouMail Support commented,

    Hi Alan Williams! Thank you for your comment! We did not realize we were missing a help article on how to add someone to your blacklist, so we will work hard on creating that content for you and ot...

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    YouMail Support commented,

    Hello Ray W Kowallis!   Thank you for your comment. On the new Android 10 OS, the steps for enabling YouMail as the default phone app are as follows: Open your phone's native settings > Apps & Noti...