
Carissa Danao
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Recent activity by Carissa Danao Sort by recent activity-
@Mrinali If you activated call forwarding to YouMail on your device, your callers should be forwarded to your YouMail voicemail if you do not pick up a call to your cell phone number. You can react...
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@Vivandrajack Did you already send a ticket to our support team regarding your issue? Are you experiencing this error in the app or on the web?
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@Kevin Sorry for the trouble. Are you experiencing this on your computer or in the YouMail app?
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@Noel What help do you need with contacts? Have you already tried importing your contacts with these instructions?
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@Mark Follow the instructions on this help article to get connected with Telus: https://support.youmail.com/hc/en-us/articles/200478008-How-to-Activate-Call-Forwarding-With-Telus-Mobility
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@Joffrealfredo You will have to reactivate YouMail to play your YouMail greeting. Follow this link for instructions: http://ow.ly/OzHYQ YouMail did not block any of your voicemail settings. We took...
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@Roberto If they do not show up in your "Hang Ups" list, then they are hanging up before hearing your YouMail greeting and are not being recognized by YouMail. You can block them by adding their ph...
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@Tony We're working on making it easier to edit your contacts in the app. You can edit your contacts from your phone's contact list, then import them into YouMail or you can edit your contacts on t...
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@Lmtabone Sorry to hear about the issue you're experiencing. Try updating to our newest version with an uninstall and reinstall. That should get your notifications back.
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@David If you want to check your old voicemails, just deactivate YouMail by clicking "Return to Carrier's Voicemail" in your app settings, check your old voicemail, then click "Activate YouMail" in...