Overview
Creating a new voicemail folder helps YouMail users stay organized and quickly find important messages. This article explains how to create a new voicemail folder using the YouMail iOS app and the YouMail website. Use voicemail folders to separate personal messages, important clients, or specific contacts.
Key benefits/use cases
Better organization: Group voicemails by topic, contact, or priority
Faster access: Find important messages without scrolling through the inbox
Custom workflows: Create folders that match how you manage voicemails
How to create a new voicemail folder in the iOS app
To create a new voicemail folder on an iPhone using the YouMail app, follow these steps:
Open the YouMail app
Tap the voicemail icon in the top-left corner of the screen
Tap Inbox at the top of the screen
Tap the plus icon in the top right corner of the screen
Follow the on-screen prompts to create a new folder
Enter a folder name, then confirm to save the folder
Important: Folder names should be clear and descriptive to make messages easy to find later.
Note: Voicemail folders created on the web will also appear in the YouMail mobile app.
Tip: Create folders for frequent callers, such as “Family,” “VIP Clients,” or “Urgent.”
Pro tip: Combine folders with voicemail tags to create an even more powerful organization system.
Create a new voicemail folder on Android
Learn how to organize voicemails by creating custom folders in the YouMail Android app.
Overview
Creating a new voicemail folder on Android helps YouMail users stay organized and quickly access important messages. This article explains how to create a new voicemail folder using the YouMail Android app. Use folders to group voicemails by contact, priority, or purpose.
Key benefits/use cases
Improved organization: Group voicemails by client, project, or importance
Quick navigation: Switch between folders easily from the inbox menu
Custom setup: Create folders that match how you manage voicemails
How to create a new voicemail folder on Android
To create a new voicemail folder on an Android device using the YouMail app, follow these steps:
Step one: Navigate the app to create a new folder
Open the YouMail app
From the inbox, tap the down-facing arrow at the top-right corner of the screen to open the folder menu
3. Tap Create New Folder at the bottom of the menu
Step two: Name the folder
4. Enter the folder name when prompted
5. Tap OK to create the folder
You can switch between folders at any time using the down-facing arrow at the top of your inbox or within any folder.
Important: Folder names should be short and descriptive for easy identification.
Note: Folders created in the Android app will also appear on the YouMail website.
Tip: Create folders for frequent callers such as “Family,” “VIP Clients,” or “Urgent.”
Pro tip: Review and reorganize folders periodically to keep your voicemail inbox clutter-free.
Create a new voicemail folder from the web
Learn how to organize voicemails into custom folders using the YouMail website.
Overview
Creating voicemail folders on the YouMail website helps you organize and separate messages for easier access. This article explains how to create a new voicemail folder from the web, manage existing folders, and understand how folders affect your mailbox limit. Use folders to keep personal, business, and important voicemails neatly organized.
Key benefits/use cases
Better organization: Separate voicemails by category, client, or priority
Easier management: Create, edit, or delete folders from one central place
Inbox efficiency: Reduce clutter and find messages faster
How to create a new voicemail folder from the web
To create a new voicemail folder using the YouMail website, follow these steps:
Sign in to your YouMail account on the website
Click Messages
In the folder list, click Manage Folders at the bottom
Click + Add folder in the top-right corner
Fill in the requested folder details
Save your changes to create the new folder
Important: All custom folders, including Inbox and Saved, count toward your mailbox limit.
Note: Messages in Trash, Sent, and Spam do not count toward the mailbox limit and are automatically deleted after 30 days.
Tip: Use clear, descriptive folder names to make messages easier to find.
Pro tip: Use the three-dot menu next to a folder to edit or delete folders as your needs change.