YouMail

YouMail can automatically play voicemail messages when you open them in your inbox. Auto-Play helps you browse messages faster, but you can turn it off if you prefer to play audio only when you tap Play. This guide shows how to manage Auto-Play settings on both Android and iPhone.

Faster voicemail review: Listen to messages as soon as they open

More control: Avoid unexpected audio playback

Easy customization: Change the setting in just a few taps

Platform flexibility: Adjust settings separately on Android and iPhone

- Faster voicemail review: Listen to messages as soon as they open
- More control: Avoid unexpected audio playback
- Easy customization: Change the setting in just a few taps
- Platform flexibility: Adjust settings separately on Android and iPhone

How to change Auto-Play settings on the web

___________________________________________________________

Follow these steps to manage Auto-Play settings from the YouMail website.

Sign in to your YouMail account Log in using a web browser on the YouMail website.

Open Settings Click Settings from the left-hand menu.

Navigate to the section where voicemail playback preferences are managed.

Select Edit under Dial in Settings to adjust Auto-Play behavior.

1. Sign in to your YouMail account Log in using a web browser on the YouMail website.
2. Open Settings Click Settings from the left-hand menu.
3. Go to mailbox 
 
 Navigate to the section where voicemail playback preferences are managed.
4. Select Edit under Dial in Settings to adjust Auto-Play behavior.

How to change Auto-Play settings on Android

Follow these steps to turn Auto-Play on or off in the YouMail Android app.

Open the YouMail app Launch the YouMail app on your Android device.

Open the menu Tap the three-line menu in the top-right corner, then tap Settings.

Open Messages In Settings, tap Messages.

Toggle Auto-Play ​Auto-Play is the first option.

- Check the box to enable Auto-Play
- Uncheck the box to disable Auto-Play

1. Open the YouMail app Launch the YouMail app on your Android device.
2. Open the menu Tap the three-line menu in the top-right corner, then tap Settings. 

3. Open Messages In Settings, tap Messages. 
 play.png
4. Toggle Auto-Play ​Auto-Play is the first option.
 - Check the box to enable Auto-Play
 - Uncheck the box to disable Auto-Play

Tip: Turn Auto-Play off if you frequently open voicemails in meetings or public places.

How to change Auto-Play settings on iPhone

Follow these steps to turn Auto-Play on or off in the YouMail iPhone app.

Open the YouMail app Launch the YouMail app on your iPhone.

Open Settings Tap the Settings icon in the bottom-right corner of the screen.

Open App Settings Scroll down and tap App Settings.

Toggle Auto-Play Audio Toggle Auto-play Audio on to enable Auto-Play or off to disable it.

1. Open the YouMail app Launch the YouMail app on your iPhone. 

2. Open Settings Tap the Settings icon in the bottom-right corner of the screen.
3. Open App Settings Scroll down and tap App Settings.
4. Toggle Auto-Play Audio Toggle Auto-play Audio on to enable Auto-Play or off to disable it.

Note: Changes take effect immediately. You do not need to restart the app.

Auto-Play still enabled: Close and reopen the app after changing the setting

Setting not saving: Make sure you are running the latest version of the YouMail app

Unexpected playback: Check your device volume and mute settings

- Auto-Play still enabled: Close and reopen the app after changing the setting
- Setting not saving: Make sure you are running the latest version of the YouMail app
- Unexpected playback: Check your device volume and mute settings

Control whether voicemail messages play automatically on web, Android, or iPhone

How to Change Your Auto-Play Settings

To contact support, sign into your YouMail account

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How to Change Your Auto-Play Settings

Overview

Key benefits

How to change Auto-Play settings on the web

How to change Auto-Play settings on Android

How to change Auto-Play settings on iPhone

Troubleshooting common issues