Overview
With a paid YouMail plan, your Extra Line functions as a complete business phone number. You can make outbound calls directly from the YouMail app, and your Extra Line number will appear as the caller ID—keeping your personal number private while using your cell data to connect the call.
Key benefits
- Separate business and personal calls- Use your Extra Line for all business communications without exposing your personal number.
Professional caller ID- Recipients see your Extra Line number, not your personal cell number.
- Full calling functionality- Make and receive calls just like a regular phone line.
- Use existing cell data- No additional phone service required; calls bridge through your existing cellular connection.
- Multiple line management- Switch between Extra Lines easily if you have more than one.
How to make outbound calls from your Extra Line
For Android:
1. Open the YouMail app and select the blue dialer at the bottom right-hand corner.
2. Tap 'New Call.'
3. Select whether you want to call from your Main Line or one of your Extra Lines located at the bottom of the dialer.
4. Review the number status or label displayed above the number to understand whether the number may be safe or potentially risky.
5. Tap Dial to place the call.
For iPhone:
1. Open the YouMail app and select the dialer at the bottom left-hand corner.
2. Enter the number you wish to call
3. Select whether you want to call from your Main Line or one of your Extra Lines located at the bottom of the dialer.
4. Review the number status or label displayed above the number to understand whether the number may be safe or potentially risky.
5. Tap Dial to place the call.
Requirements
This feature is available with the following paid plans: Essentials, Complete, Ultimate, and our grandfathered professional plans like the Solo, Growth, Small Business, and Professional. You must have an Extra Line added to your account to use this feature.
Dual Sim
If you’re using a dual SIM phone, you might sometimes see a “Please Call Again” message when trying to make a call. If that happens, try removing the SIM card and inserting it again.
FAQ
What number will recipients see when I call?
Recipients will see your Extra Line number as the caller ID, not your personal cell phone number.
Does making calls from my Extra Line use my cell minutes?
Calls are bridged using your cell data connection, so they may use cellular data rather than traditional voice minutes depending on your carrier and plan.
Can I use my phone's native dialer to make Extra Line calls?
Yes, on Android devices, you can configure the native dialer to make calls from your Extra Line. See the guide on making calls using your Android Dialer for setup instructions.