Overview
YouMail’s Professional plans are designed for individuals and businesses that need advanced voicemail, call protection, and messaging features. Both Professional Complete and Professional Ultimate include unlimited calls and voicemails, powerful spam protection, virtual lines, and full access across web and mobile apps. The key difference between the plans is scale, with Professional Ultimate offering higher limits for virtual lines, numbers, and voicemail transcription.
Key benefits/use cases
Business scalability: Choose the plan that matches your call volume and number of virtual lines
Professional call handling: Use custom greetings, auto-attendants, and SMS auto-replies
Advanced voicemail management: Access voicemails anywhere with transcripts, folders, and search
Spam and privacy protection: Screen unknown callers and block spam automatically
Priority support: Get faster help when your business depends on it
Professional plan comparison
Feature | Professional Complete | Professional Ultimate |
Price (Annual billing) | $19.99 / month | $27.99 / month |
Price (Monthly billing) | $24.99 / month | $34.99 / month |
Virtual lines | 5 | 15 |
Voicemail inbox size | 10,000 messages | Unlimited |
Voicemail-to-text transcripts | 1,000 per month | Unlimited |
Allowed calls & voicemails | Unlimited | Unlimited |
Basic Call Protection (spam filtering) | ✓ | ✓ |
Personal block list | ✓ | ✓ |
Personalized per-contact greetings | ✓ | ✓ |
Privacy Scan | ✓ | ✓ |
Screen unknown callers | ✓ | ✓ |
Maximum customizable Call Protection | ✓ | ✓ |
Access anywhere (web & apps) | ✓ | ✓ |
Manage messages in folders | ✓ | ✓ |
Search messages | ✓ | ✓ |
Alerts: In-app push | ✓ | ✓ |
Alerts: SMS | ✓ | ✓ |
Alerts: Email with MP3 attachment | ✓ | ✓ |
In-app advertising | None | None |
Numbers included | 5 | 15 |
Custom menus (eReceptionist / Auto-attendant) | ✓ | ✓ |
Automatic unread message forwarding | ✓ | ✓ |
SMS auto-replies | Unlimited | Unlimited |
Conference call recording | ✓ | ✓ |
Self-service support | ✓ | ✓ |
Email support | ✓ | ✓ |
Priority email support | ✓ | ✓ |
Priority chat support | ✓ | ✓ |
How to choose the right Professional plan
To choose the best YouMail Professional plan, consider how many calls and voicemails your business handles each month.
Choose Professional Complete if you want powerful business voicemail features with moderate call volume and up to five virtual lines
Choose Professional Ultimate if your business needs higher capacity, unlimited transcripts, more virtual lines, and maximum scalability
Important:
All Professional plans renew automatically monthly or annually until canceled.
Note:
You can upgrade your plan at any time from your YouMail account without losing data.
Tip:
Businesses with multiple departments or high inbound call volume typically benefit most from Professional Ultimate.
Pro tip:
If voicemail transcription volume is critical to your workflow, the unlimited transcripts in Ultimate can significantly reduce manual follow-up time.