Overview
WiFi Calling allows you to make and receive voice and video calls over a WiFi network instead of your cellular connection. While convenient, it can prevent YouMail from activating call forwarding because carriers require a standard cellular connection to update account settings. This guide explains how to disable WiFi Calling on both Android and iPhone so you can complete activation successfully.
Key benefits/use cases
Reliable activation: Ensure YouMail can connect to your carrier to enable call forwarding
Avoid activation errors: Prevent failures caused by WiFi-based calls
Step-by-step instructions: Clear guidance for Android and iPhone devices
How to disable WiFi calling on Android
To disable WiFi Calling and allow YouMail to activate call forwarding, follow these steps:
Open Settings on your Android device.
Use the search bar to find Wi-Fi Calling.
Toggle Wi-Fi Calling off.
Wi-Fi Calling is now turned off. You can re-enable it later by toggling it back on.
Important: Activation will not complete if WiFi Calling is enabled. Make sure you have good cellular coverage before retrying activation.
How to disable WiFi calling on iPhone
Follow these steps to disable WiFi Calling on an iPhone:
From the home screen, tap Settings.
Scroll down and tap Apps.
Scroll down and tap Phone
Tap Wi-Fi Calling.
Toggle Wi-Fi Calling off.
Pro tip: After disabling WiFi Calling, retry YouMail activation while on a strong cellular signal to ensure successful setup.