Welcome to YouMail!
Get the most from your YouMail service with a few How-To’s and Tips.
YouMail replaces your visual voicemail with an award winning automated system and lots of FREE features.
See the benefits of using YouMail vs your carrier voicemail.
Checking Voicemail: YouMail offers many ways for you to check your voicemail messages. You can dial in listen, you can use the YouMail app on any phone, tablet or computer as long as you have internet access.
Personal Greetings: Customize your caller's experience. You can assign a personalized greeting for any contact. Perfect for people who want to give friends and family a greeting that only they can hear.
We also offer “Professionally Recorded Greetings” with real recording artist. It’s included in YouMail Professional. Check out that plan here!
Smart Blocking: YouMail is the absolute best way to get rid of unwanted robocalls, scammers and telemarketers forever. Once YouMail replaces your voicemail, calls are routed to YouMail and our technology will determine whether it’s a robocaller and automatically play the out of service greeting. Your phone won’t even ring. If one is missed, all you do is tap the giant circle/slash on the voicemail or ‘hang-up’ page in our apps after the call, and that helps YouMail learn which callers need to be ignored.
Alerts: Choose how you get notified of new voicemail messages via email or SMS*.
Auto-Reply: Auto-Reply is an easy way to let your callers know that you received their voicemail (or missed call). You can decide who gets an Auto-Reply, how often they receive one, and even customize the message they receive.
Set-up is easy! Go to ‘Settings’ within the App, then scroll down to ‘Missed Call Handling.’ Then simply click on ‘Automatic Replies.’ A few more clicks, and you’re done!
Need more info? Here’s the How-To guide!
Conference Calling: Hosting a call is super easy! Just tell your callers – up to 10 - to call your cell number. When they hear your voicemail message, they press 8. They are now in your personal conference room. That’s it. They call your cell and press 8. As the host, all you do is access the main screen on your YouMail App, click on ‘Start Conference’ and then ‘Join Conference.’ Two quick clicks. That’s it!
Need to have the call recorded or transcribed for easy reporting and archiving? That feature is included in YouMail Professional!
Reverse Phone Lookup:Find out who’s calling by looking up the number on YouMail’s reverse phone lookup directory for any number in the US or Canada – landline, mobile, business or person.
Access the main screen on your YouMail app and simply tap on the ‘Lookup Number’ icon. Then, simply type in the number you want to search. You’ll learn a caller’s name, business, location, and even view a photo ID or website link if it’s available.
You can also check out our national phone lookup directory, where you can search for any phone number. Check it out here.
Voicemail Transcriptions*: By reading your voicemail, you can save time by skimming the contents of message so you easily determine what's important in a fraction of the time.
Adding a home/work line*: Consolidate your voicemail by adding multiple lines to one account. Perfect for the person who hates checking or managing the landline or work phone voicemail.
Auto-Forwarding*: YouMail will automatically forward any unanswered voicemail messages to your email as a reminder or even directly to your assistant so they can follow up after a certain period of time.
Live-Connect*: Set up multiple extensions at the end of your voicemail. This allows callers to leave a message or they can dial an extension to directly reach your assistant, the main office or even the sales department at the click of a button.
Privacy Guard*: Protect yourself from unknown or blocked calls!