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Learn how to disable the “Please speak clearly” prompt

Learn how to remove the transcription prompt from your YouMail voicemail greeting.

Overview

By default, YouMail adds a short prompt to your voicemail greeting that says, “Please speak clearly. Your voicemail is being transcribed by YouMail.” This helps improve transcription accuracy, but you can disable it if you prefer a shorter or more professional greeting. This guide shows you how to turn it off on Android, iPhone, and the web.

Key benefits

  • Cleaner voicemail greeting: Remove extra messaging from your greeting

  • More professional tone: Ideal for business or branded greetings

  • Full control: Customize how your callers hear your voicemail

  • Flexible settings: Manage the prompt from any supported device

How to disable the “Please speak clearly” prompt


Follow the steps below based on the device or platform you use to manage your YouMail account.

Disable the prompt on Android

  1. Open the YouMail app.

  2. Tap the Menu (three bars).

  3. Select Settings.

  4. Tap Voicemail transcription.

  5. Toggle off Ask to speak clearly.

  6. Tap Save.

Disable the prompt on iPhone

  1. Open the YouMail app.

  2. Tap the Settings (gear) icon in the upper left-hand corner.

  3. Select Safe Voicemail.

  4. Select Voicemail Transcription.w

  5. Toggle off Ask to speak clearly.

Disable the prompt on the web

  1. Sign in at YouMail.com.

  2. Select Settings from the left-hand menu.

  3. Choose Voicemail transcription from the dropdown.

  4. Scroll to Greetings and click Edit.

  5. Uncheck Ask callers to speak clearly.

  6. Click Save.

Note

Disabling this prompt does not turn off voicemail transcription. Your messages will still be transcribed as long as transcription is included in your plan.

Tip

If transcription accuracy is important to you, keeping this prompt enabled can help callers leave clearer, more readable messages.

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