Overview
Phone Number Lookup lets you identify unknown or suspicious callers directly from the YouMail app. By checking a number against the YouMail Directory, you can see whether it is reported as spam or marked as safe and submit your own report if needed. This helps you make informed decisions before blocking or allowing calls.
Key benefits/use cases
Identify unknown callers: See whether a number is reported as spam or safe
Block responsibly: Verify numbers before blocking or reporting
Improve spam protection: Contribute reports to help protect the YouMail community
How to use phone number lookup on iPhone
To use Phone Number Lookup on an iPhone, follow these steps:
Open the YouMail app.
Tap the Clock icon to open Call History.
Select the voicemail or phone number you want to review.
Tap the Number Look up option below the number.
You will be redirected to the YouMail Directory within the app.
Review whether the number is listed as spam or safe.
Scroll to the bottom to submit a report if the information is inaccurate.
How to use phone number lookup on Android
To use Phone Number Lookup on an Android device, follow these steps:
Open the YouMail app.
Select the voicemail from an unknown or suspicious number.
Tap the More options (three dots) icon in the upper-right corner.
Select Lookup Number.
You will be redirected to the YouMail Directory within the app.
Review existing reports for the number.
Choose to add a spam report or mark the number as safe if needed.
Important: Phone Number Lookup relies on carrier data and community reports, so results may change as new reports are added.
Note: You can also look up numbers directly on the web using the YouMail Directory.
Tip: Always verify a number before blocking to avoid blocking legitimate callers.
Pro tip: Pair Phone Number Lookup with Call Protection settings for stronger spam and unknown caller control.